Support Coordination

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City to Country Care provides the following supports that can be included in your plan under the category of Support Coordination: 

1. Support connection – This support is to build your ability to connect with informal, community and funded supports enabling you to get the most out of your plan and pursue your goals.

1. Support coordination – coordination of supports: This support will      assist you to build the skills you need to understand, implement and use      your plan. A support coordinator will work with you to ensure a mix of      supports are used to increase your capacity to maintain relationships,      manage service delivery tasks, live more independently and be included in      your community.

How can we do this? 

City to Country Care will work with you and your support network to assist you in exploring your options, educating you on how to navigate the NDIS and how to effectively use your funding by: 

Step 1 

Implementing your Plan 

We will get to understand who you are, what is important to you and what you need. We will explain your NDIS Plan and support budgets you have been given, we will assist with engaging new services, arrange assessments required, organise service agreements; a Support Coordinator is your go to person for all things relating to your NDIS Plan.  

Step 2.

Monitoring and Reporting 

It is our role to make sure you are happy with the services you are receiving and if not to look at solutions or alternatives to resolve this. Throughout the duration of your plan we will observe this with you and if required, make necessary changes to services. 

We are responsible for reporting progress of your plan on a regular basis to the NDIS. We will complete all reports for the annual review, or if there is a change of circumstances, we will complete all necessary paperwork and reports for this as well. 

Step 3.

Reviewing Your Plan 

If you find during your plan that your needs have changed and your plan is not now meeting your requirements, we will assist you to complete documentation to lodge a change of circumstances form, collect and put together appropriate documentation and submit to the NDIS for consideration. 

Prior to your plan ending we will meet with you and you can tell us if your goals are still relevant to your needs. We will contact your support providers to gather any reports or supporting documentation that will assist in the review process, to inform the NDIS of your support needs for the next 12 months. 

Before the end of the Plan, we will meet and decide if your goals are still relevant to your needs. We will contact your Support Providers to gather any reports or supporting documentation that will assist in the review process, to inform the NDIS of your support needs.